Privacy Policy

We may treat your IP address, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with your details in the contact form, you will be identified so that we can contact you, if necessary.

For what purposes will we process your personal data?

• Answer your queries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, related to your request.
• Commercial information or events by electronic means, provided there is express authorization.
• To carry out analysis and improvements on the Web, on our products and services. Improve our commercial strategy.

What is the legitimacy for the treatment of your data?

Acceptance and consent of the interested party: In those cases where it is necessary to fill in a form and click on the send button in order to make a request, the completion of the form will necessarily imply that the interested party has been informed and has expressly given his or her consent to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not check the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Web, you can subscribe to the Newsletter, if you provide us with an e-mail address, to which the Newsletter will be sent.

We will only store your email address in our database, and we will proceed to send you periodic emails, until you unsubscribe, or we stop sending emails.

You will always have the option to unsubscribe, in any communication.

For what purposes are we going to treat your personal data?

• Manage the requested service.
• Information by electronic means, related to your request.
• Commercial information or events by electronic means, provided there is express authorization.
• Perform analysis and improvements in sending mailings, to improve our business strategy.

What is the legitimacy for the treatment of your data?

The acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

If you do not check the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ RESERVATIONS

For what purposes are we going to treat your personal data?

• Receive and manage your reservation
• Charge the requested reservation amount
• Sending commercial communications by electronic means, provided that you have consented to it.
• Billing and declaration of timely taxes.

• Carry out the corresponding transactions.
• Control and recovery procedures.

What is the legitimacy for the treatment of your data?

The pre-contractual relationship and consent of the interested party for commercial shipments.

In those cases where to make a request it is necessary to fill in a form and click on the send button, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not check the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ CLAIMS AND COMPLAINTS / SUGGESTIONS

For what purposes are we going to treat your personal data?

• Collection of your complaint, claim and/or suggestion in order to proceed with the processing of this

What is the legitimacy for the treatment of your data?

• The acceptance and consent of the interested party

+ SUPPLIERS

For what purposes are we going to treat your personal data?

• Information by electronic means, related to your request.

• Commercial information or events by electronic means, provided there is express authorization.
• Manage the administrative, communications and logistics services performed by the Responsible.
• Billing.

• Carry out the corresponding transactions.
• Billing and declaration of timely taxes.
• Control and recovery procedures.

What is the legitimacy for the treatment of your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products by any means.

+ CONTACTS SOCIAL NETWORKS

For what purposes are we going to treat your personal data?

• Answer your queries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Relate to you and create a community of followers.

What is the legitimacy for the treatment of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Youtube http://www.google.com/intl/es/policies/privacy/

How long will we keep personal data?

We can only consult or delete your data in a restricted way by having a specific profile. Los trataremos tanto tiempo como tu nos dejes siguiéndonos, siendo amigos o dándole a “me gusta”, “seguir” o botones similares.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

+ JOB SEEKING

For what purposes are we going to treat your personal data?

• Organization of selection processes for hiring employees.

• Appoint you for job interviews and evaluate your candidacy.
• If you have given us your consent, we can transfer it to collaborating or related companies, with the sole purpose of helping you find employment.
• If you tick the checkbox to accept the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their recruitment processes.

We also inform you that one year after receipt of your curriculum vitae, we will proceed to its secure destruction.

What is the legitimacy for the treatment of your data?

The legal basis is your unequivocal consent, when you send us your CV.

+ VIDEO SURVEILLANCE

For what purposes are we going to treat your personal data?

• Ensuring security and access to facilities.
• Control of the work of employees and other similar personnel.
• Evaluate the quality of the Service.

What is the legitimacy to process your personal data?:

• Protect public interest

To whom can we communicate your personal data?

The bodies and security forces of the state, and/or the judges and courts:

• In cases of commission of criminal acts, verification of serious offenses, and similar situations.
• To exercise legitimate actions based on the right to our effective judicial protection.

How long are we going to store your personal data?

At most, for a period of 30 days.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data of third parties, you must inform and request their consent beforehand, otherwise we shall be exempt from any liability for non-compliance with this requirement.

And data of minors?

We do not process data of children under 14 years of age. Therefore, refrain from providing them if you are not of that age or, where appropriate, from providing data from third parties who are not of that age. TOP30, SL disclaims any liability for failure to comply with this provision.

Will we communicate electronically?

• They will only be made to manage your request, if it is one of the means of contact that you have provided us.
• If we carry out commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

What rights do you have?

• Namely, if we are treating your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
• To request the limitation of the processing of your data, in certain cases, in which case we will only keep them in accordance with the regulations in force.
• To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. It is only valid in certain cases.
• To file a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not dealt with you correctly.
• To withdraw consent to any processing for which you have consented, at any time.

If you change any data, we appreciate you letting us know so we can keep it updated.

Do you want a form for the exercise of Rights?

• We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
• These forms must be electronically signed or be accompanied by a photocopy of the ID card.
• If someone is representing you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
• The forms can be submitted in person, sent by letter or by mail to the address of the Responsible at the beginning of this text.

How long does it take to answer the Exercise of Rights?

It depends on the law, but at the most within one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we handle cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website.

How long will we keep your personal data?

• Personal data will be kept for as long as you remain connected with us.
• Once you unsubscribe, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
• The data processed will be kept until the expiry of the aforementioned legal periods, if there is a legal obligation to keep them, or, if there is no such legal period, until the data subject requests their deletion or revokes the consent granted.
• We will retain all information and communications relating to your purchase or the provision of our service, for the duration of product or service warranties, to address potential claims.