Privacy Policy

Last updated: December 06, 2018

In accordance with European Regulation 2016/679 (hereinafter referred to as the “RGPD”), we provide you with the following information.

Who is reponsible for dealing with the personal data you contribute to TOP 30, S.L.U?
  •  Responsible identity: TOP 30, S.L.U.
  • Address: Polígono de Maqua 18-19 33418, Gozon- ASTURIAS
  • Mail: info@xtrm.es.
  • Website address: https://dock39.com

You can contact our data protection delegate at the following address: dpo@groupe-abeo.com

What Treatments we are going to carry out with your data, with what purpose, with what legitimation do we count and how long we are going to preserve them?
Your personal details – What kind of information we collect from you  Purposes – Why do we collect personal information Legal basis for the processing How long we retain your data
Parents / guardians: name, first name, address, mail address, phone number, bank details. Ensure good management of the service you have engaged, as well as satisfaction surveys to improve your experience. Contractual Obligations: Execution of the contract of service ordered from the reference center. The data provided will be retained as long as the contractual relationship is maintained or during the years necessary to comply with legal obligations.
Children under eigtheen: name, first name, date of birth, allergies and other necessary health information. Ensure good management of the service you have engaged, as well as satisfaction surveys to improve your experience. Contractual Obligations: Execution of the contract of service ordered from the reference center.Express consent provided by you at the time of data collection (by accepting data protection information in the booking form). The data provided will be retained as long as the contractual relationship is maintained or during the years necessary to comply with legal obligations.
Children undereigtheen: images (In case of nursery). Ensure good management of the service you have engaged, as well as satisfaction surveys to improve your experience. Express consent provided by you at the time of data collection (by accepting data protection information in the booking form). 1 month according to current regulations.
Parent / Guardian / Public in general: name, surname, telephone, email, province and consultations made. n the case of WEB queries, manage your query and give you an answer. Express consent provided by you at the time of data collection (Realization of Web consultation by accepting information about data protection) Permanently to send information of interest as long as you do not request the suppression or opposition of the same.
Parents / guardians: name, first name, address, mail address, phone number.

Children under eighteen: name, first name, date of birth.

To send you commercial information and information of interest on the activities of TOP 30, S.L. among all its commercial brands: Climbat, Dock39, Palace of children etc … and collaborators and sponsors: brands of vehicles etc … Express consent provided by you at the time of data collection (Realization of Web consultation by accepting information about data protection or in person by signing on the reservation form in the reference center where the information on personal data protection is indicated)) Permanently to send information of interest as long as you do not request the suppression or opposition of the same.
Parents / Guardians / Public in general: images captured in areas of access to the facilities where the cameras are located. Guarantee the protection of assets, interests and people in the facility for which images are collected that can be captured by security cameras installed in the centers. Fulfillment of a mission of public interest, since the purpose is the protection of facilities, assets and prisoners having its basis in the Spanish law in Law 5/2014, of April 4 of Private Security. 1 month according to current regulations
Children under eighteen: images of minors in both photography and video. ONLY in certain cases and always with specific express consent, the images of minors captured during the realization of activities organized by TOP 30, S.L.U. in which they appear individually or in groups in the various sequences and activities carried out in the centers managed by the company and / or outside them in competitions or meetings. These images will be used for publication on the web pages dock39.com www.climbat.com www.xtrm.es www.enter-prises.com www.clipnclimb.biz, www.groupe-abeo.fr, www.palaciodelosninos.com or www.eidelpalacio.com, to promote their own activities in the various social networks where the brand may be present, by filming commercial and non-commercial programs, photographs for newspapers, magazines or publications, posters or advertising brochures in all territorial scope. Express consent provided by you at the time of data collection (in person by signing on the authorization sheet for use of images on data protection). On a permanent basis, except for the request of suppression or opposition.

 

It is a mandatory requirement to make the service contract, that you provide us with the exact and correct information of the children about possible allergies, intolerances in the case of service of snacks / meals etc … and in the case of services of camps and nurseries any information about diseases, treatments, measures of action in case of emergency etc … since otherwise we could not guarantee the safety of the children regarding these issues.

Are you expected to make international transfers with your data?

International transfers: International transfers have not been made or are not foreseen.

To whom destinations will they communicate your data?

Recipients of the data: The recipients of the data will be, in addition to the relevant ones by legal obligation: financial entities and tax agency, only the professional companies that provide services for TOP 30, SL: advice (legal, tax and accounting advice), security company for video surveillance system (recorded images for security purposes in the installation), online payment platform (for purchases made through the website, company hosting and maintenance web page etc … with which, when applicable, TOP 30, SLU signs contract of treatment manager according to the terms of Regulation (EU) 2016/679 of April 27, 2016.

In the event that we sell our company, or it is integrated into another company, your personal data will be disclosed to our advisors and to the advisors of any potential buyer, as well as to the new owners of the company.

 What are your rights when you facilitate your data?
  •  You have the right to: Get confirmation on whether TOP 30, S.L.U.
  • We are dealing with personal data that concerns you or not. Access your personal data and obtain a copy of these.
  • Request the correction of inaccurate data, correct your personal data to keep them updated and accurate.
  • In certain circumstances, restrict how we use and treat your personal information, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
  • In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
  • In certain circumstances and for reasons related to your particular situation, you will be able to oppose the processing of your data TOP 30, S.L.U. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • Request the portability of the data: you can obtain a copy of your personal data in a machine-readable format to transmit them to a new company.
  • Remove the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
  • Claim before the authority of Control of the data referring to your person included in our files, or those of the professional companies that provide service for TOP 30, SLU, in the terms established in the General Data Protection Regulation (Regulation (EU) ) 2016/679).
How can you exercise your rights?

You can contact us by written request by postal mail, to the Polígono de Maqua 18-19 33418, Gozon- ASTURIAS or to send an email to the email address info@xtrm.es. To exercise your rights, you must attach a copy of your ID or other document that proves your identity and indicating the right you want to exercise. Keep in mind that there may be legal obligations that we must comply with and that force us to reject your requests or keep certain information. If you wish to exercise your rights, please contact us at the following address: info@xtrm.es.

Lastly, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data. We remind you that in case you provide us with information regarding another individual, you must, prior to its inclusion, inform it of the points contained in this clause.

Are your data secure in TOP 30, S.L.U?

TOP 30, S.L.U. undertakes to comply with its obligation of secrecy of personal data and its duty to preserve and safeguard them through security measures, technical and organizational, to ensure the safety of them, avoid their alteration, loss, deterioration, treatment or unauthorized access and the possible risks to which they may be exposed according to the terms established in the General Data Protection Regulation (Regulation (EU) 2016/679).

In addition, TOP 30, S.L.U. is a company certified according to the UNE-ISO / IEC 27001: 2013 standard Information security management systems, by the certification company LRQA. This implies that we have an implemented management system that generates a significant commitment to information security due to the existence of records and control measures that allow the security of information to be guaranteed in the organization and that these efforts can be demonstrated. For this we are subject to annual external and internal audits that guarantee compliance with this standard.